How to look after your mattress
Position your mattress on an appropriate base
Slat base
Timber slats should be no more than 70mm apart. On a double, queen or king size bed, slats should have a minimum thickness of 35mm or be supported by a centre rail.
Padded box base
Box bases can be sprung or unsprung and should have at least seven legs or castors. They usually have a metal frame and sometimes have storage drawers.
Platform bed
This type of base has a solid wooden base with no springs or slats. It should have ventilation holes in the base.
Use a mattress protector and air your bed regularly
To help keep your mattress clean and dry, we recommend using a quality mattress protector and regularly airing the mattress with bedding removed but avoiding direct sunlight. You can also lightly vacuum your mattress from time to time.
Spot clean with a damp cloth
If your mattress becomes stained or marked, you can clean it with a damp cloth. Allow the mattress to dry before remaking the bed. Donât use cleaning fluids, because they could damage the mattress materials.
Keep the labels intact
For warranty purposes, please do not remove any of the mattress labels.
Don’t lift and carry by the handles
The mattress handles are designed to help you position the mattress on the base. Please do not use them to lift or carry your mattress.
How to look after your Adjustable Bed
The following tips will help ensure your Dreamland iFlex or eFlex adjustable bed continues to provide exceptional comfort and rest. They will also help you avoid damage that is not covered by our warranty.
SET UP AND MOVING
Always position the bed on a flat level surface that doesn't flex or move.
Avoid overloading the power socket with too many other devices.
Electric blankets are not recommended as the heat can soften and permanently damage the memory foam layer of the mattress.
Switch off and unplug the power cord before moving the bed, even for small movements.
USE
Always ensure all sections of the bed are in the flat position before you get on or off it.
Avoid sitting on any sections that are not in the flat position, particularly the foot of the bed.
Never jump on the bed or its base.
The total supported weight limit for Dreamland adjustable beds is 200kg for a queen size and 120kg for any single, in addition to the mattress.
REGULAR CARE
Frequently check the power cord and operating controllers for signs of damage.
Ensure the bed has not moved to where it could damage the power plug or wall socket.
Rotate the mattress at least every three months so it can recover from body impressions, particularly those caused by sitting when the head end is elevated.
For more on mattress care, see our mattress care instructions.
